Our core focus is to increase customer experience and craft conversations that lead to actions. Our structured approach covers all aspects of messaging and voice landscape to ensure you gain the most benefit from these channels.
CONVERSATIONAL CHANNEL HEALTH CHECK
We will provide an report on your ability to respond to customer queries with immediacy and accuracy.
We will review your the visibility, prominence and responsiveness of channels your customers would be delighted to receive an immediate response through including:
CONVERSATIONAL INTERFACE DESIGN / ASSISTANT CREATION
Assistant design and build
Bot improvement plans
Campaign voice or chatbots
Conversational advertising units
Brand Conversational SEO
Embedding conversational commerce into existing ecommerce stack
Ancillary revenue addition